The Home Depot is a well-known chain home improvement retailer located at 3865 Vogel Rd, Arnold, Missouri, in the United States. Offering a wide range of tools, appliances, and other home improvement products, The Home Depot is a one-stop shop for all your DIY needs. Some locations even offer truck rentals for added convenience. With a focus on customer satisfaction, The Home Depot provides various shopping options, including in-store shopping, kerbside pickup, and delivery services. The store has gained a reputation for its knowledgeable and helpful staff, who are always ready to assist customers with any questions or concerns they may have. The Home Depot has been serving the Arnold community since approximately 2001, providing top-notch customer service, quality products, and competitive prices.
Amenities and More
- Kerbside pickup
- Credit cards
- Debit cards
- In-store shopping
- Cheques
- Repair services
- Batteries
Reviews
Bought a washer and it was never delivered. Date of delivery was 15 Dec 2023. I was giving a 4-hour window. That 4 hour windows came and no delivery. Called customer service to check the status on my order and I was assured that it will be delivered 2 hours past my window. I was willing to wait, 2 hours passed still no delivery.
Called customer service again for an update and they tell me it has been rescheduled for 21 December 2023.
Now you see my frustration I waited from 2 PM to 8 PM for my delivery and it never came. I lost my work wage because I took off half a day for this delivery. The delivery company never called communicate with me. So I cancelled my order. Home Depot outsourcing delivery is a joke. There’s no accountability on the delivery company. I should have been reimbursed for my lost time.
Never impressed with these big box stores. Pictured is a prime example
I needed a slim design gfci, while the display shows one, the item that matches the skew is very different. Staff was rude and acted like it was unreasonable to expect the display item to match the boxed item. They were not interested in helping and blew me off like I didn't matter. I go to a lot of big box hardware stores and this one was sadly poorly stocked and poorly staffed
My experience at Home Depot was exciting and tiring at the same time... I had a home renovated and I was constantly going to Home Depot in three different locations... My home is pretty much finished as far as running to Home Depot almost everyday,,,
This review is not a reflection of the Home Depot in Arnold. This is a reflection of the online ordering/delivery service. Whatever you do, do not order anything online. It is a complete mess. I was told several different times that my safe was to be delivered, and, to no avail, it has yet to show up. They use Estes to deliver and it is absolutely ridiculous! This is not an item you can just let sit on the porch. I run a small business, and for me to take time away to sit and wait for an item to not show up is unfair to me and my clients. Instead, I am sitting and waiting for this safe to show up for the third day without it showing up lol.... useless people. Useless service. Regret is an understatement!!!
They had everything I needed at the time. I was redoing the seal around my front door and putting in a new threshold. I looked at an employee and simply said thresholds he said isle 17 the rest was a breeze.
Ran in and out for an item I needed to finish working in only a few minutes. I looked up the item needed. Found what isle and bin it was in. Ran inside, found it in the exact spot and checked out through the self check out . Less than 10 mins total.
I am looking to spend several thousand $ to get flooring installed. The only problem is I can't get home depot to send me a bid. I specifically said I want to get moving with this project ASAP. I was told I would have a bid no longer than Tuesday. It is now Thursday and still don't have one. This is not good customer service and I would have already blown home depot off if I didn't like the color of the flooring so much. I have had 3 other companies give me same day quotes. It has been almost a week
Friendly staff, clean environment and lots of helpful tools for home improvement.
Location
3865 Vogel Rd, Arnold, MO 63010, United States
Hours
-
Updating...
Liked by Others
Lowe's Home Improvement
10 reviews
1820 E Lynchburg Salem Turnpike, Bedford, VA 24523, United States
